This Privacy Policy governs the collection, use, disclosure, and protection of personal information by Chetnaas Healing in compliance with the Indian Digital Data Protection Act 2023 and its regulations.
- Information Collection and Use
Types of Data Collected: We collect various types of personal information, such as name, contact details, address, payment information, and browsing history, to provide and improve our services, process orders, communicate with users, and customize user experience.
Legal Basis for Processing: Your personal information is processed based on lawful grounds, including the performance of contracts, compliance with legal obligations, legitimate business interests, and explicit consent where required.
- Data Processing and Consent
Processing Purposes: Your data is processed for specific purposes related to the provision of services, account management, billing, communication, and marketing activities. We do not process personal information for purposes incompatible with the initial collection purposes.
Consent: By using our services, you provide consent to the collection, processing, and storage of your personal information as outlined in this policy. You have the right to withdraw consent at any time.
- Data Security and Retention
Data Security Measures: We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. These measures include encryption, firewalls, access controls, and regular security assessments.
Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Upon reaching the end of the retention period, data is securely deleted or anonymized.
- User Rights
Access and Correction: You have the right to access, correct, or update your personal information held by us. You can do so by accessing your account settings or contacting our data protection officer.
Withdrawal of Consent: You may withdraw your consent for specific processing activities where consent is the legal basis for processing. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
- Disclosure to Third Parties
Third-Party Service Providers: We may share personal information with trusted third-party service providers, such as payment processors, shipping companies, or marketing platforms, to facilitate services or comply with legal requirements. These parties are contractually bound to protect the confidentiality and security of your data.
Legal Disclosure: We may disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- Cookies and Tracking Technologies
Cookie Usage: We use cookies and similar technologies to collect information about your browsing behavior, preferences, and device information to enhance user experience, analyze trends, and personalize content. You can manage cookie preferences through your browser settings or opt-out of certain tracking technologies.
- Children's Privacy
Age Limit: Our services are not directed at individuals under the age of 18 without parental consent. We do not knowingly collect or process personal information from minors without appropriate consent or authorization.
- Updates to Privacy Policy
Policy Changes: We reserve the right to update this Privacy Policy to reflect changes in data processing practices, legal requirements, or service updates. We will notify users of any significant changes through prominent notices on our website or via email.
- Contact Information
For inquiries, requests, or concerns regarding your personal information, data processing practices, or this Privacy Policy, please contact us at
Name: Support Team
Email: support@chetnaam.com